Frequently asked questions
WHAT IS THE CHICAGO MAGIC LOUNGE?
The Chicago Magic Lounge is a magic theater and lounge, specializing in close-up, sleight of hand, and parlor magic. The venue features an Art Deco-style interior, original lithographic posters from the Vaudeville era, secret doors, and three performance spaces – the Performance Bar, the Harry Blackstone Cabaret Theater™ and the 654 Club. Performances in the cabaret and 654 Club require tickets. The Performance Bar is open to the public and does not require tickets.
ARE THERE AGE RESTRICTIONS?
The Chicago Magic Lounge is a 21+ venue after 5:30 pm. We do allow persons aged 16 - 20 into the Harry Blackstone Cabaret with a parent or guardian. Patrons of the Performance Bar MUST be 21. The Family Show on Sunday afternoons is suitable for ages 5 and up.
HOW LONG IS THE SHOW?
The running time varies from show to show. Our Monday through Wednesday nights shows run approximately an hour and forty-five minutes. Our Thursday through Sunday evening shows run from two hours for main floor ticket holders to two-and-a-half hours for premium ticket holders (includes 654 Club performance). Sunday matinees run 45-minutes.
DO YOU SERVE FOOD?
Yes! We serve savory small plates ideal for sharing. Food is available in the Performance Bar beginning at 6 pm and in the cabaret as soon as guests are seated. Food and beverage table service is available throughout the show.
IS THERE PARKING?
Unfortunately, we do not have a parking lot or valet service. Street parking on Clark and Ashland is free after 10 pm and some of the side streets may be available without a permit. We are closest to the #22 Clark bus, #92 Foster bus or a 10-minute walk from the Argyle red line. We are approximately a 20-minute ride from downtown by taxi, Lyft or Uber. See our Location & Travel page located in the Plan Your Trip section of this website for more information.
IS THERE A DRESS CODE?
While we do not have a formal dress code, we recommend dressing it up a bit so that you feel as chic and glamorous as the venue itself.
CAN I BRING FOOD/CAKE/CUPCAKES FOR A BIRTHDAY PARTY? / DO YOU DO ANYTHING SPECIAL FOR BIRTHDAYS?
We do not allow outside food or beverages in our establishment. We do have food and drink available and we are pleased to offer the birthday person either a complimentary glass of sparkling wine OR a delicious chocolate dessert truffle.
Tickets & Seating
DO WE NEED TICKETS?
We have ticketed performances seven-days-a-week for the Harry Blackstone Cabaret Theater™. 654 Club performances occur Thursday - Sunday directly after the Signature Show and are included with Front Row, Mezzanine and Premium Main Floor tickets. Please see our calendar of events located in the Shows & Tickets section of this website.
HOW FAR IN ADVANCE SHOULD I PURCHASE TICKETS?
As of the writing of this FAQ guide, our 7:00 pm Signature Shows on Fridays & Saturdays are selling out a week in advance, so we recommend that you plan ahead and purchase early. For the rest of the week, we would advise purchasing your tickets a couple of days before the performance or check the individual ticket pages for availability.
THE WEBSITE SAYS THE PERFORMANCE I WANT TO ATTEND IS SOLD OUT. DO YOU HAVE A WAITLIST AVAILABLE?
We will start a waitlist on the day of the sold-out performance. Guests may only be added to the waitlist here in person and must be present to claim any seats which may become available. We will know if tickets become available between 8:00 - 8:30 pm.
DO I HAVE AN ASSIGNED SEAT OR IS SEATING GENERAL ADMISSION?
Tickets are purchased by section, not by specific seats. Seating is assigned within each section based on party size prior to the show by our Front of House staff. The Harry Blackstone Cabaret features an unobstructed view from every section. The cabaret-style seating allows for maximum access to view the stage and enjoy a cocktail. This also means you and your party may share a table with other guests. We recommend that you arrive no later than 5 minutes prior to the time listed on your ticket.
WHAT IF MY PARTY IS PURCHASING TICKETS SEPARATELY? CAN WE BE SEATED TOGETHER?
If you are purchasing tickets separately from others in your party, leave a note at checkout stating the last names of the rest of your party and our Front of House team will seat your party together.
HOW EARLY SHOULD WE ARRIVE?
You can arrive any time after we are open to enjoy cocktails and card tricks before the show! The Performance Bar opens at 5:30 pm daily and features bar magic from open to close. Seating is limited and entrance to the bar is based on capacity. We recommend arriving no later than 5 minutes prior to the time listed on your ticket.
CAN WE MAKE RESERVATIONS FOR THE PERFORMANCE BAR?
Seating at the Performance Bar is on a first come, first serve basis. Please note, the bar gets very crowded on Friday and Saturday nights before and between performances. Entrance to the bar is based upon capacity. See our Location & Travel page in the Plan Your Visit section of this website for closing hours.
DO YOU OFFER GROUP RATES?
A discounted group rate is available for groups of ten or more to our 7:30 pm shows Monday through Wednesday. Group rates for The Signature Show are only available for the 10 pm performances on Friday and Saturday. Contact our Box Office for inquiries about group rates at 312-366-4500.
CAN I CHANGE/CANCEL/REFUND TICKETS?
While we are unable to offer refunds on ticket purchases, we are glad to exchange them to another performance. Requests to exchange tickets must be made no later than 2 days prior to the event. We do not offer refunds or exchanges for past events. There is no fee to exchange tickets. Any changes to group sales tickets must be made one week in advance of the performance. Exchanges within the week of the performance will be at the box office manager's discretion.
IS THE THEATER WHEELCHAIR ACCESSIBLE?
The main floor of the Harry Blackstone Cabaret Theater™ and 654 Club are accessible for patrons who use a wheelchair or scooter, or patrons who cannot walk stairs.
DO YOU OFFER ASSISTED LISTENING DEVICES?
The Chicago Magic Lounge was built with a hearing loop system. Portable loop receivers are available at the Box Office for any performance in the Harry Blackstone Cabaret Theater™ and 654 Club.